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Job Number: MS060631
Job Title: Account Manager
Job Location: Novi, MI

Account Manager


The Account Manager will be responsible for all aspects of the Sales Process and Account Management including proposals, RFQ responses, and coordinating all Sales related activities resulting in on-time product launch.  Interface directly with the planning, purchasing and program management functions within the internal and customer organization.  The Sales Account Manager works closely with the customer to ensure sales forecasts and budgets are achieved.  Maintain and expand sales to customer by cultivating a strong supplier/customer relationship.  Assist the Sales Manager with issues at GM and Tier 2's. The Account Manager will be expected to proficiently manage contacts, negotiate pricing, and resolve issues with the existing programs at global scale.




-Exert maximum effort to achieve maximum sales for Customer Business.

-Interface with the customer to clearly understand the overall project objectives and requirements.  Communicate and share information to related departments internally as needed to ensure proper support is provided.

-Support development of the short-term sales plans (1-12 months) and provide reports on sales activities/results each month.

-Support Sales Manager in preparing and implementing mid-term sales plan.  This includes conducting analysis of the differences between budget and latest forecast.  Determine the logical cause of variation and report to manager and above.

-Support Sales department activities related to Annual Price Review which includes data preparation and management, customer negotiations, RFQ entry, and PO maintenance.

-Manage the RFQ process, and ensure that accurate, complete quotations are submitted on time.  This includes internal quotation requests.  Requires coordination with internal departments as well as overseas parent company counterpart(s).

-Lead activities to resolve any customer invoicing or billing issues.  Includes cost recovery activities for tooling, engineering changes, packaging costs, obsolescence, special activities, etc.

-Support Sales Operations Analyst with DSP (Direct Supply Parts) process and Weekly Forecast Integration process.  Help to ensure accurate and relevant data is being provided in a timely manner to support on-time-delivery, inventory efficiency, and quality.  (Some negotiations internally and externally may be required at times.)

-Contacts customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.

-Manage “build-out” and “end of life” timing with customer and internal departments in order to make necessary production/inventory adjustments.

-Serves as main contact for all Pre-Production and prototype coordination (pricing, parts deliveries, purchase orders etc.)

-Work Cross functionally with other internal groups such as Engineering, Quality, Purchasing, etc. to expedite the resolution of customer problems/complaints, capturing engineering change points, etc.

-Serves as a liaison between the customer and Production Control/Manufacturing department(s) to help resolve abnormal issues as they may arise.  This includes but is not limited to delivery concerns, sharp fluctuations in orders/forecast, etc.

-Support preparation of and conducts technical/product presentations and demonstrations in coordination with Advanced Product Planning and Engineering Depts.

-Participate in trade shows by representing the organization and sharing information on products.

-Provide feedback to marketing and product engineering teams for future product enhancements.

-Must have clear understanding of customer systems, processes, objectives, and requirements.  Serve as lead Sales interface between internal cross functional team(s) and external customers when working to share information or resolve open matters throughout all phases of product life cycle (plan, design, integrate, install, manage).

-As applicable, maintain customer websites.

-Support Sales related QMS and JSOX compliance efforts.




-Experience/Education:  Typically requires a Master’s Degree and a minimum of 2 years of related experience or Bachelor’s Degree and minimum 5 years of related experience.

-Bachelor of Science in Electrical or Electronics Engineering, Business Administration or Related Field

-5 years of related experience in OEM Sales/Account Management experience, preferably in Audio Systems and/or Vehicle Electronics.


Keywords:  Novi MI Jobs, Account Manager, Sales, QMS, OEM Sales, Account Management, Electrical Engineering, Electronics Engineering, Michigan Recruiters, Information Technology Jobs, IT Jobs, Michigan Recruiting


If you are an employer and recruiting for similar IT professionals / positions, please contact our Technical Recruiters at Next Step Systems http://www.nextstepsystems.com/employers_submit_raul.html.  We are a national IT Recruiting Firm / Agency specializing in full-time direct hire Information Technology employment opportunities.


Company Will Relocate Candidates!


No Corp-To-Corp Or Third Party Recruiters; W-2 Direct Hire Only.


To Apply Now, Send Your Resume To http://www.nextstepsystems.com/jobseekers_submit_raul.html.


Please check out all of our jobs at http://www.nextstepsystems.com, http://www.ginastechjobs.com, http://www.parallelpartners.com, and http://www.itrecruiters.technology.

Keywords: Novi MI Jobs, Account Manager, Sales, QMS, OEM Sales, Account Management, Electrical Engineering, Electronics Engineering, Michigan Recruiters, Information Technology Jobs, IT Jobs, Michigan Recruiting